Intercept 1: Law Enforcement

As more resources become available, each intercept page will be updated with new information. Please check back frequently to get the most current and up-to-date information on best-practices, research, and policy within each area of the intercept model.

This intercept includes contact with law enforcement, as well as emergency and crisis response.  Action steps for this intercept include (SAMHSA, 2016):

  • 911: Train dispatchers to identify calls involving persons with behavioral health disorders and refer to designated, trained respondents
  • Police: Train officers to respond to calls where mental illness and substance use may be a factor
  • Documentation: Document police contacts with persons with behavioral health disorders
  • Emergency/Crisis Response: Provide police-friendly drop off at local hospital, crisis unit, or triage center
  • Linkage: Ensure positive linkages among law enforcement, mobile crisis teams, forensic case managers, and key community service providers
  • Follow Up: Provide service linkages and follow-up services to individuals who are not hospitalized and those leaving the hospital
  • Evaluation: Monitor and evaluate services through regular stakeholder meetings for continuous quality improvement

What Works for Justice Involved People with Mental Illness (2016) CDCR/Jennifer Skeem, PhD

Improving Responses to People with Mental Illnesses: The Essential Elements of a Specialized Law Enforcement-Based Program Council on State Governments – Justice Center

A Guide to Implementing Police-Based Diversion Programs for People with Mental Illness

Law Enforcement Responses to People with Mental Illnesses: A Guide to Research-Informed Policy and Practice(2012) Council on State Governments – Justice Center

CCJBH General Fact Sheet: Diversion